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Customer Service Degrees

Being a customer service agent, you are the face of the particular organization and the first element of a client’s contact. You possess an enormous chance to create a customer’s go through the finest they’ve ever had–or you can keep them talking for years about how they will never work with “your” company. The majority of customer support work opportunities entail doing exercises associated with call centers, and also representatives should be cozy carrying out basic computer functions. As part of the customer service work, you’ll be offered substantial instruction specific to your personal company as well as industry, yet certifications in customer service careers suggest a specific amount of possible proficiency to a supervisor.

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Jones International University

Jones International University

Choose from master’s degree specializations in business, education, and communications. You’ll learn from the brightest minds from leading universities, including The University of Pennsylvania, London Business School, and Carnegie Mellon University. Founded in 1993, Jones International University® is the first regionally accredited online university providing quality education for busy adults. No work experience is required and non-U.S. residents are welcome to attend.

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Education and Profession Possibilities in Customer Support

To start, most customer service work opportunities demand a high school diploma, with many requesting reps who have got an associate’s or perhaps bachelor’s degree. Thankfully that once you get a customer service employment, you are able to take online degree programs within computer systems as well as business to succeed your current customer support career.

The Bureau of Labor Statistics predicts that customer support jobs are likely to increase by eighteen percent in between 2008 and 2018. The chance of growth is actually believed to supply about four hundred thousand brand new job opportunities within the following ten years.

It’s really a career which has promising monetary income potential. The actual mean salary for a customer service representative in 2009 ended up being $30,290 along with the actual lowest 10 percent earning $19,410 and the actual greatest 90% making $49,020.

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